Data protection at CASAMUNDO
Our customers are the most important people at CASAMUNDO, which is why compliance with all data protection regulations is of the utmost importance to us. We would like to use this opportunity to inform you of how we handle personal information.
CASAMUNDO handles all personal information in compliance with legal regulations.
Handling personal and anonymous information
Pursuant to data protection law, personal data is any information concerning the personal or material circumstances of an identified or identifiable person. This is primarily the person's name, address and telephone number. However, nonpersonal information may also constitute personal data when combined with certain other information.
In contrast, the personal or material circumstances of anonymous (depersonalised) data can no longer be attributed to an identified or identifiable individual.
When our website is visited without going through the booking process, we do not capture any personal data. It is only when you go through the booking process or request a reservation or booking options that our booking mask records your name, your address, your telephone number and email address and, if you wish, the required information for your preferred method of payment in our customer file. If this is contrary to your wishes, we will, upon your request, delete all information after the booking process is complete.
Any data we collect is used internally and not shared with third parties. Without your consent, your personal data is only used for the fulfilment of your contract, for example, for booking and billing purposes.
Use of "cookies"
Cookies are small computer files downloaded from the browser onto the hard drive of your computer. You can delete them at any time or set your browser to block them entirely. Most browsers are automatically set to accept cookies.
Use of "Google Analytics" and "Google Remarketing"
Use of Adobe Analytics (Omniture)
This website uses retargeting technology from Criteo. Criteo specialises in creating personalised adverts. We work together with online partners to create ads for users of this website as well as displaying personalised ads. In Retargeting the placement of advertising materials occurs on the basis of a cookie–based analysis of previous user behaviour. Users who do not want to participate can disable the Criteo Cookie in their internet browser at any time or disagree to the data collection and storage here: http://www.criteo.com/privacy/ . Previously saved cookies on your computer can be deleted from your used browser, or through the deletion of temporary websites.
Facebook social plug-ins
Our website uses the "Like" button (plugin) from facebook.com owned by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") and the Google Plus "+1" button owned by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). When you call up a page on our website which contains one of these buttons, a direct link is created between your browser and the servers of Facebook and/or Google. The content of the plugin is transferred by Facebook and / or Google directly to your browser and linked to the website. This means that we have no influence over the extent of the data which Facebook and/or Google obtain with the help of this plugin.
Through this plugin link, Facebook and/or Google receive the information that you have called up the corresponding pages on our website. If you are logged into these services, the operator can match the visit to your user account. When you interact with the plugins, for instance by clicking on the respective button or leaving a comment, the corresponding information is transmitted directly from your browser to Facebook and/or Google and stored there. If you are not a member of Facebook and/or Google, there is still a possibility that the respective operator will identify and store your IP address.
For information on the purpose and extent of data collection, the further processing and use of data by Facebook and/or Google, as well as on your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the operators' data protection information:
If you are a member of Facebook and/or Google and you do not want the operator to collect information about you via our website and link it to your membership data stored with that service, you must first log out of Facebook and/or Google before visiting our website.
Using our Apps
When downloading and using our Casamundo apps to a mobile device, certain information about the device in use may be transmitted, including the unique identification number. Our apps and mobile websites gather and process personal data in a very similar manner to our regular website. Most mobile end devices allow you to deactivate local services. If you have any further questions concerning the deactivation of local services, we advise you to contact your mobile provider or device manufacturer.
devices are connected.
In order to optimise the contents of our newsletters we track bookings that are made via different computers and devices. If you disagree with you data being used for the creation of newsletters, feel free to unsubscribe to our newsletter.
Sharing information with third parties
If you make a reservation, your personal data will be shared with the corresponding travel services provider in order to allow your travel contract to be processed. The SSL encryption technology we use for this purpose meets the highest standard of security on the internet. Your personal data is therefore optimally protected against access by unauthorised parties during transmission.
Customer information and revocation
If you would like to know which of your personal data we have stored, please send us an email at firstname.lastname@example.org . You may also use this address at any time to delete or correct the data that we have stored.
If, while using our online services, you consent to our processing your information for purposes other than your booking, then you can withdraw this consent at any time by sending an email to the address above. You can also write to this address to find out the extent to which you have given us consent to process your personal information.
Data protection officer
Do you have any questions about data protection? Feel free to contact our data protection officer, Mr Alexander Engel, at any time by sending him an email at email@example.com.
CASAMUNDO ® is a registered and protected trademark in the European Patent and Trademark Office (EPO) and the German Patent and Trademark Office (DPMA).